MÊME COSMETICS attaches great importance to the protection of personal data and the privacy of its users. This Privacy Policy sets out how the company collects and processes personal data about you when you browse the website https://www.memecosmetics.fr (the “Site”).

1. What are personal data?

Personal data means any information relating to an identified or identifiable natural person (referred to as a “data subject”). In this case, the persons concerned are the users of the Site.

The personal data covered by this Privacy Policy are therefore any data relating to such users, insofar as they are identified or identifiable, for example by means of the username of their account.

The processing of personal data is subject to a specific legal and regulatory framework, which for France is essentially constituted by the European General Data Protection Regulation, known as the “GDPR”, and the “Informatique et Libertés” law (French Data Protection Act) of 6 January 1978.

Minors: The GDPR specifies that persons under 15 years of age are considered minors for the purposes of collecting personal data. Minors must have the consent of a legal representative for their data to be collected, processed and used.

2. Who is the controller of these personal data and how can I contact him/her?

The company responsible for this processing is MÊME COSMETICS, which publishes the website https://www.memecosmetics.fr.

If you have any questions about this Privacy Policy, the processing of personal data on the Site or in general about the protection of personal data and privacy within MÊME COSMETICS, you can contact the data controller at the following address: [email protected].

3. What personal data are collected, for what purposes, and on what legal basis?

MÊME COSMETICS collects personal data about its users for the following purposes:

3.1. When browsing the Site

When you browse the Site, MÊME COSMETICS collects the following data via its servers:

  • The IP address of your terminal;
  • The type of your terminal;
  • The version of your browser;

These data are collected and processed for the purpose of enabling the use of all the features of the Site. This processing is based on the necessity of its implementation for the execution of a contract to which the user is a party, namely the general conditions of use of the Site.

In the event that you enter data in the message input field that may be qualified as “sensitive data” with regard to applicable regulations, such as data relating to your state of health, you explicitly consent, by clicking on the send button on the form, to MÊME COSMETICS receiving these data and processing it in order to respond to you. It is understood that MÊME COSMETICS neither requires nor encourages its users to communicate so-called “sensitive” data in the context of these free comment areas.

3.2 When creating your account on the Site

When you create your account on the Site, MÊME COSMETICS collects the following data:

  • Your first name;
  • Your name;
  • Your email;
  • Your password;
  • Your date of birth;
  • Your sponsor’s email address.

These data are collected and processed for the purpose of managing your customer account and enabling you to order products on the Site. This processing is based on the necessity of its implementation for the execution of a contract to which the user is a party, namely the general sales conditions of the Site.

When creating your account, you may provide us with sensitive data about yourself (including data relating to your state of health). These data are optional. The legal basis for this processing is your consent.

4. With whom are the data shared?

The personal data collected and processed as set out in Article 3 above are used by authorised persons within MÊME COSMETICS.

They may also be shared with other companies acting as subcontractors, including the PrestaShop host located in France. Data are not transferred outside the European Union.

Our partners:

  • Hotjar
  • Bing
  • Criteo
  • Meta
  • Google (Find out more: https://business.safety.google/privacy/)
  • Spread
  • Tolk
  • Zendesk

5. For how long are the data kept?

The personal data collected and listed are kept by MÊME COSMETICS and its possible subcontractors for periods not exceeding the fulfilment of the purposes described above.

6. Cookies

During your navigation on the Site, cookies, pixels and other tracers (hereinafter referred to together as the “Cookie” or “Cookies”) are deposited on your browser.

A cookie is a small file, often encrypted, stored in your browser or terminal and identified by a name. It is deposited when a site is consulted. Each time you return to the site in question, the Cookie is retrieved from your browser or terminal. Thus, each time you visit the site, the browser is recognised.

The deposit of these Cookies may allow us to access your browsing data and/or personal data about you.

We may use Cookies for content customisation, social networking or audience measurement. You will be informed of this when you first visit the Site using these Cookies. You will then be asked to accept or decline them in the manner described below.

○ Technical and functional cookies

Technical and functional cookies, known as “essential cookies”, are necessary for the proper functioning of the Site and to provide you with our services. They are used throughout your browsing experience to facilitate your navigation and to perform certain functions. A Technical Cookie may, for example, be used to remember your responses to a form or your preferences for the language or layout of the Site, where such options are available.

You consent is not required for the placement of these technical and functional cookies.

For the following other cookies, your consent is required:

○ Cookies for audience measurement

These cookies, also known as “analytical cookies”, allow us to measure the number of visits, the number of pages viewed and user activity. They may collect your IP address to determine the city from which you are connecting. The audience measurement cookies allow us to generate statistics on the number of visitors to our site and their browsing habits in order to improve our performance. The cookies used also allow us to identify and ultimately resolve navigation problems.

○ Marketing cookies

These cookies enable us to identify the origin of our visitors, to maintain customer relations and to offer you the content most likely to correspond to your interests in relation to your browsing profile, as well as personalised advertising. Your browsing profile is determined according to the content you have already viewed.

Marketing cookies include social network cookies, which allow you to share content from our Site on social networks and to share your opinion or experience of our services on these same networks, in particular by clicking on the “like” and “share” links. These Cookies are also used to track how users browse the Site.

We invite you to consult the privacy protection policies of the social networks that generate these Cookies, to learn about the purposes for which they may use the browsing information they may collect thanks to these Cookies and how to exercise your rights with these social networks.

You can freely choose to accept or refuse the use of these Cookies on the Cookie Banner when you first browse the Site. Your choices to accept or decline cookies will be retained for thirteen (13) months. You are free to withdraw your consent and more generally to change your preferences at any time by clicking on the “Cookie Settings” link in the footer of the site.

7. Your rights

In accordance with the applicable laws and regulations on the protection of personal data, you have the following rights regarding the processing of your personal data.

You may exercise these rights by contacting MÊME COSMETICS at the following address: [email protected].

These rights are purely personal and can therefore only be exercised by the person concerned.

7.1 Right of access

The user may have access to his/her personal data processed by MÊME COSMETICS. In the event of a request, MÊME COSMETICS will provide the user with a copy of all personal data and all legally required information, namely:

  • Categories of personal data collected and processed;
  • The purposes of their processing;
  • The categories of recipients to whom personal data have been disclosed or are likely to be disclosed;
  • The length of time personal data are kept; and
  • Information about the user's rights with regard to his or her personal data.

7.2 Right to portability

For those processing operations listed in Article 3 above, which have as their legal basis the consent of the user or their necessity for the performance of a contract, the user also has the right to the portability of his/her personal data.

This right differs from the right of access to personal data in that (i) it only concerns data provided by the user to MÊME COSMETICS and (ii) it allows the user to obtain such data in a structured and machine-readable format.

The right to portability of the user's personal data also opens up the possibility that it may be transferred to another controller, at the user's choice, provided that this is technically possible.

7.3 Right of rectification

The user may request correction of his or her personal data if they are found to be inaccurate, incomplete or obsolete.

7.4 Right to erasure

The user may request that his/her personal data be deleted in the following cases:

  • if his or her personal data are no longer necessary for the purposes for which they were collected or are processed;
  • if the user has withdrawn his consent to the processing of his personal data, provided that his prior consent was the legal basis for their collection and processing and that there is no other legal basis for them;
  • if the user has objected to the collection or processing of his/her personal data in accordance with Article 6.5 below;
  • if the processing of the user’s personal data is illegal;
  • if the user’s personal data must be deleted in order for MÊME COSMETICS to comply with a legal obligation; or
  • if the user was a minor at the time of the collection of his/her personal data. In the latter case, and provided that the user is a minor at the time of the request, the holders of the user’s parental authority may also make a request to MÊME COSMETICS for the deletion of his/her personal data.

If the data concerned have been communicated to third parties, MÊME COSMETICS will inform these third parties of the user’s request, as far as possible.

7.5 Right of objection

Subject to a legitimate justification based on the particularity of his or her situation, the user may object to any processing of his or her personal data when his or her personal data are processed on the basis that such processing is necessary for the performance of a task in the public interest or for the pursuit of the legitimate interest of MÊME COSMETICS or a third party.

The user can also always object, without any obligation to give reasons, to the processing of his/her personal data when this is done for the purpose of canvassing.

7.6 Right to restrict processing

The user may request the restriction of the processing of his/her personal data in the following cases:

  • in the event that he/she disputes the accuracy of his/her personal data, and for the time necessary for MÊME COSMETICS to verify it;
  • if the processing of his/her personal data is unlawful and the user wishes to restrict it rather than request the deletion of his/her personal data;
  • if the user wishes MÊME COSMETICS to keep his/her personal data when these are necessary for the establishment, exercise or defence of his/her legal rights; or
  • if the user has objected to the processing of his/her personal data, during the period during which MÊME COSMETICS verifies that it has no other overriding legitimate reasons for continuing to process them.

The company MÊME COSMETICS will then cease to process the data concerned and will retain it for the appropriate period.

7.7 Right to define directives concerning the fate of data after one’s death

The user may indicate to MÊME COSMETICS directives concerning the procedures for storage, deletion and communication of his/her personal data to take place after his/her death.

7.8 Right to withdraw consent

For all processing operations, among those listed in article 3 above, whose legal basis is the user’s consent, the latter has the right to withdraw this consent at any time, without having to justify this to MÊME COSMETICS.

7.9 Right to lodge a complaint with a supervisory authority

Finally, the user has the right to lodge a complaint with the competent supervisory authority regarding the processing carried out by MÊME COSMETICS.

For France, this supervisory authority is the CNIL (French Data Protection Authority). For more information on the latter and how to contact it, the user is invited to visit www.cnil.fr.

8. Changes to this Privacy Policy

Users of the Site will be notified of any material changes to this Privacy Policy by receiving an email notification at the email address associated with their user account.

We value your privacy

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic. We may also use some of your personal data to: present you with personalized ads and content, measure the performance of ads and content, learn more about their audience, and develop and improve the products of our partners. By clicking "Accept all", you consent to our use of cookies. You can customize your cookie usage by clicking on "I choose". You can also modify your preferences at any time by clicking on the "Cookies settings" link at the bottom of this page. To learn more, please read our privacy policy by clicking below.

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They enable us to maintain our relationship with you and to send you qualitative content and advertising from time to time. You can select the ones you want to accompany you.

Essential cookies

They are necessary for the operation of the site for your shopping experience and your customer account. You cannot refuse them.

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